Please note that the InterForm products InterForm400 and InterFormNG2 are marketed as ArtForm400 and ArtFormNG in North America. The products, besides the naming, are identical and carry 100% the same functionality, including documentation. For more information or questions, please contact us at feedback@interform400.com.
Fire Eater examplifies how investing in an Output Management Solution (OMS) can deliver more than just financial returns. It is about operational excellence, compliance assurance, and strengthening trust in their life-saving products.
Fire Eater, a Danish manufacturing company specializing in fire extinguishing equipment, lives up to its promise of “Reliable and sustainable fire extinguishing within 40 seconds.” Their innovative solutions, using Inergen to extinguish fires, are trusted across industries. But as a B2B company operating in the highly regulated safety industry, Fire Eater faces a critical challenge: seamless management of documentation and certifications.
In the safety industry, documentation is not just important—it is essential! Certificates of origin, packing slips, and compliance documents must meet strict standards and often require verification by various authorities. Delivering output to customers and authorities was therefore really important for Fire Eater states their IT coordinator Jesper Løwe, who uses InterFormNG2 on a daily basis.
“Our original challenge, which we aimed to solve with InterForm, was implementing digital signatures on our certificates. This would allow various authorities to verify that the documents were genuinely issued by us—ensuring it was clear that they came from Fire Eater,” says Jesper Løwe IT coordinator at Fire Eater.
Managing these documents manually or through basic ERP functionality (in their case, Dynamics365 Enterprise) was becoming a bottleneck.
Fire Eater needed a solution that would automate and simplify the process while maintaining accuracy and compliance.
ERP: Dynamics365 Enterprise
Output Management Solution: InterFormNG2
InterForm-modules: Embedded PDF/Advanced PDF
Problem: Digital signature- and certification
Fire Eater chose InterFormNG2, incorporating modules such as Embedded PDF and Advanced PDF, to optimize their document workflows. With the InterFormNG2 integrated into Dynamics365 Enterprise, the results have been transformative.
“Currently, we primarily use InterFormNG2 for generating print outputs to local printers, sending emails to customers, and updating SharePoint. It’s also where we generate our certificates, including certificates of origin and packing slips. InterForm processes the data, generates the output, and ensures that SharePoint is automatically updated in the process.” tells Jesper.
One of the ways that InterFormNG2 also has improved their efficiency and overall PDF-experience has been through the Embedded PDF-function. By using that function Fire Eater has embedded PDFs into their invoices and delivery notes – Minimizing the number of PDFs sent and making the content more accessible for both customers and authorities.
The shift to InterFormNG2 delivered both direct and indirect benefits, with measurable improvements in efficiency and cost savings:
And Fire Eater is not done implementing their OMS. They still have tasks that they can automate and thereby saving even more time & manpower. Looking ahead, Fire Eater expects even greater efficiencies as they automate more processes – and can even give an exact number on how much time they will be saving.
“Currently, we have an employee dedicating three days a week to manually collecting certificates and either sending them to customers or uploading them to a SharePoint site. Once this process is automated, the employee will reclaim those three days each week to focus on core responsibilities.” Jesper continues.
That is roughly 150 days a year of work that Fire Eaters QA-employee would be able to spend on core tasks and not on manual labor.
The transformation isn’t just about faster processes. It is about optimizing every line throughout the organization.
“Creating new workflows and documents is incredibly simple, saving both time and money in the process. Time is a critical factor across all areas of business,” explains Fire Eater.
“The investment has paid off. It’s difficult to estimate precisely how quickly or how many times over it has, but there’s no doubt it has. Both through direct savings and indirect benefits. I would recommend the InterForm OMS-setup we use without hesitation.” Jesper Løwe, IT coordinator @ Fire Eater
InterForm’s output management solution, InterFormNG2, integrates seamlessly with existing ERP systems, offering businesses a scalable and secure way to automate document workflows. Discover how InterFormNG2 can streamline your document workflows, reduce costs, and enhance compliance across your business. Contact us today to hear more if InterFormNG2 can fulfill your needs or you can fill out the form down below and we will contact you straight away: