This section covers the license code for InterFormNG2. InterFormNG2 will not run without a license code. It is however possible to start the InterFormNG2 service, so you can request a test license via a browser.
The license topics are these:
2.Manual request of a license.
3.Install a license key or file
4.How to solve missing machine information on a Windows machine.
5.High Availability (HA) support e.g. for the IBM i platform. Add multiple licenses.
Request a test license
When you install and start InterFormNG2 for the first time, you can register and get a 7 day trial licence, which you can request during the installation. A trial license has all features enabled. You can also request and install a license via the web interface. InterFormNG2 will not run without a license code.
You can request a trial license via the web interface if no license file is found. This is described below.
When you decide to order a license to run InterFormNG2, you need to provide some information about your installation; either directly during installation, via the web interface or by email. Beside providing your personal details you should provide some technical information as well.
The simplest way to find this information is via the web interface. For that you need to ensure, that the InterFormNG2 service is started and that you use the right port number and http or https, when accessing the web interface.
You need to sign on as a system administrator to install a license code:
After signing on as the administrator you now need to select System Admin:
Now you need to select SETTINGS on the top ribbon and LICENSING on the left like shown below:
Then you will see a screen like below.
If you want to request a 7 day test license, then you can click the REQUEST TEST LICENSE icon above.
When you click the icon above, then you see this pop up window:
Type in your contact information and press SEND REQUEST on the bottom right to request a test license.
If InterFormNG2 is able to reach the InterForm license server, then the license will be downloaded and installed.
This may not be possible if e.g. your server has no access to the Internet.
The window looks like below while the license server is contacted and a license code is being downloaded:
After the download and install the license screen is updated:
If your machine is unable to reach the internet, then you can instead manually request a license code and install the received license as a file.
Manual request of a license key
To manually request a license key you need first to find the machine information.
The procedure to find it is shown below. Please copy and paste the characters (do not send an image of a screen shot) to avoid any typos, when the license code is requested, if you want to manually order a license code via email.
Follow the instructions above to find the license information and copy the machine information as text into e.g. an email for InterForm sales.
Install the license key/file
A license key can be installed as either a license key or as a license file. To install a license key or file you first need to go to the license screen as described above.
You can install the license as either a license key or as a license file.
Install a license key
On the license screen you need to scroll down to the bottom to see this:
To install a license key you click the ONLINE LICENSE KEY tab as shown above, copy and paste or type in the license key, and then press REGISTER LICENSE ONLINE to register the installation to start using the license key. Internet access and a connection to the InterForm license server is required.
Install a license file
On the license screen you need to scroll down to the bottom to see this:
To install a license file you click the LICENSE FILE tab as shown above. Now click the CHOOSE FILE icon, select your license file and click UPLOAD LICENSE FILE.
Missing machine information in the license screen.
If you are running InterFormNG2 on the Windows platform, then you might get a license issue, and when you verify the license on the license screen then the machine information is missing on the left like below:
The most likely reason is, this:
InterFormNG2 need to have access to the Windows Management Instrumentation (WMI) service in Windows in order to access the hardware information.
The service is either stopped or some user rights denies access to WMI.
You can verify if this service is running if you open the services app and verify this:
You can also open a command prompt and try the command: WMIC, then the reply should be as below:
Microsoft Windows [Version xx]
(c) Microsoft Corporation. All rights reserved.
C:\Users\kse>wmic
wmic:root\cli>
Here you can see a prompt an no error.
You can also setup the InterFormNG2 service to run under a specific user with admin rights. To do that you can right click on the service and select Properties:
:
Then you select the LogOn tab, where you can specify a user and password for the service:
You can also verify the current license file. If this license file empty/null, then you should delete or move the file to another folder and try again.
The license file is found in the folder: C:\ProgramData\InterFormNG2\profiles\default\settings and is named license.xml
(This folder can be changed into something else during installation, so this path can be different).
Add multiple license keys
InterFormNG2 can e.g. run on IBM i machines that are using High Availability software. That means, that the machine information is not fixed and the machine data like e.g. the serial number of the machine may suddenly change when/if the processing moves to another machine.
A way to make this shift possible without any license issues you can install two (or more) license keys to ensure, that both machines are covered. So you simply install multiple licenses and you can see the list of licenses over the license screen as marked in the top of the screen shot below:
