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Support

InterForm provides online resources, an extensive multi-tiered support program, and comprehensive technical training to assist customers and partners.

Support

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Support

InterForm Support Center

We use a support ticket system that is 100 % managed by our own support team. The support ticket system helps us manage each support case quickly and with the same top professional service. The support ticket system is the heart of our support and development organization. Tickets are managed and discussed within the support and development teams in order to continuously improve products and services.

Create a New Ticket

If you are already registered, but don’t have a password, then please click “Forgot your password”. If you are not registered already, please send an email to support[@]interform400.com.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses. To update a previously submitted ticket, please login.

InterForm Support Team

A passionate team of dedicated supporters offers both onsite, web-based, and telephone support to all customers with an active Support and Maintenance agreement. Our support team is involved in the development of our software. We strongly believe that combining product development and support results in the best customer experience and service.  Support is far more than resolving a problem and at InterForm problems are not resolved they are removed.

Our Development

All development is done in-house by our own developers, allowing us to move quickly from idea to launch and reduce the time spent on support cases.

Our development is driven by three components: customer feedback, technology changes, and good ideas.
We are a customer-oriented development team, gathering customer feedback via site visits, surveys, and daily support.

Remote access and screen sharing

By using remote access and screen sharing tools, we are able to provide an instant and effective support.

Sometimes a video is just better!

How-To Videos

Visit our youtube channel and get inspired with How-To Tutorials.