Please note that the InterForm products InterForm400 and InterFormNG2 are marketed as ArtForm400 and ArtFormNG in North America. The products, besides the naming, are identical and carry 100% the same functionality, including documentation. For more information or questions, please contact us at feedback@interform400.com.
InterForm provides online resources, an extensive multi-tiered support program, and comprehensive technical training to assist customers and partners.
We use a support ticket system that is 100 % managed by our own support team. The support ticket system helps us manage each support case quickly and with the same top professional service. The support ticket system is the heart of our support and development organization. Tickets are managed and discussed within the support and development teams in order to continuously improve products and services.
If you are already registered, but don’t have a password, then please click “Forgot your password”. If you are not registered already, please send an email to support[@]interform400.com.
We provide archives and history of all your current and past support requests complete with responses. To update a previously submitted ticket, please login.
A passionate team of dedicated supporters offers both onsite, web-based, and telephone support to all customers with an active Support and Maintenance agreement. Our support team is involved in the development of our software. We strongly believe that combining product development and support results in the best customer experience and service. Support is far more than resolving a problem and at InterForm problems are not resolved they are removed.
All development is done in-house by our own developers, allowing us to move quickly from idea to launch and reduce the time spent on support cases.
Our development is driven by three components: customer feedback, technology changes, and good ideas. We are a customer-oriented development team, gathering customer feedback via site visits, surveys, and daily support.
By using remote access and screen sharing tools, we are able to provide an instant and effective support.
Visit our youtube channel and get inspired with How-To Tutorials.
